Consultant and Trainer Teamwork
A partner at Teamwork, Cecilia works in training, consultancy and coaching in the following areas: guest experience, effective communication strategies and techniques, human resource management and team building, sales, quality of customer service, problem solving and housekeeping. She is the author of the book “Hotel Guest Experience”, published by Franco Angeli in 2010.
|Management & Wellness Arena - Exhibitor Conference||Management & Wellness Arena - Pav. B1